Vacancy - CRM Manager (Hybrid, UK)

Are you an enthusiastic individual looking to make an impact in the world of sports infrastructure? Join SIS Group, a global leader in sports surfaces manufacturing, construction and installation.

At SIS Pitches, we’re on a mission to power more play! With offices in the UK, Ireland, Turkey, the Netherlands, and Dubai, we support grassroots sports, education, commercial venues, and professional sports clubs. We pride ourselves on our innovative approach, exceptional customer service, and dedication to excellence.

The Role

As a CRM Manager, you will be responsible for the overall strategy, delivery and performance of the company’s customer relationship management efforts. Through the use of CRM technology (Capsule) and robust processes, you will aim to build and develop our customer data, enhance customer lifetime value, support with customer acquisition and retention and maximise the effectiveness of the customer leads pipeline. Operating as a champion for best practice use of our recently-implemented CRM tool, you will also offer technical execution, data management, and operational aspects of the CRM system.

What We’re Looking For

• Minimum of two (2) years of experience in CRM management or customer insight.
• A degree in Marketing, IT, or Business, or an equivalent level of demonstrated professional experience.
• Highly methodical, analytical, and possessing exceptional attention to detail.
• Strong organisational skills with a proven ability to manage multiple tasks effectively.
• Excellent communication skills, both written and verbal, for collaborative environments.
• A highly collaborative approach, thriving in team-oriented settings.

Desirable Skills & Experience

• Experience with sales pipelines in a construction or project-based environment.
• Previous experience working within a fast-moving, global sales organization.
• Familiarity with group organisational structures.

Why Join Us?

• Be part of a global company that transforms sports venues.
• Work on exciting projects that impact professional and grassroots sports.
• Opportunities for career growth and development.
• A supportive and dynamic work environment.

Benefits

• Company sick pay
• Compassionate leave & dependency leave
• Healthcare cash plan – Includes discounts from stores and Employee Assistance Program (EAP).
• Death in service cover

If you’re ready to take your career to the next level and contribute to world-class sports infrastructure, apply today!